Page 39 - The Need For A Fun Coach

embraces the idea that the work-place

environment can be fun without decreasing
productivity or customer satisfaction. The
success at Sprint has been captured in the

next edition titled "FISH! TALES."

“Valley call center wins award.” The
Business Journal of Phoenix - May 23, 2002

Example 4:

One successful solution has been the
principles developed for the book, Fish a
case study of the Pikes Place Fish Market.
As a result of incorporating the books

concepts, "One very large organization [said]
that their savings as a result of (employee)
retention was several million dollars," said

Philip Strand, one of four authors of the
recently released follow-up book,

Fish Tales: Real-Life Stories to Help You
Transform Your Workplace and Your Life.

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