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English for Tourism & Hospitality (107) by Prof. Adel AlSheikh

Qualities Every Tour Guide Should Have

Not just anyone can be a good tour guide. As both the front line
and backbone of the operation, tour guides carry a huge
responsibility to make the guest experience memorable,
entertaining, informative, and seamless. The job is much more
than reading facts off a sheet.

So whether you are looking to hire a tour guide or thinking
about pursuing this career, there are a few must-have qualities
of an effective tour guide you need to know about. Of course,
every tour (and guide) is different, but the best of the best tour
employees have a particular set of skills that are few and far
between.

Let’s quickly go over the top ten characteristics of a great —
nay, unicorn — tour guide who has 5 star quality.

1. Strong Communication Skills
Being a guide is all about having strong communication skills.
It’s ok to be a quiet person, but if you have to communicate with
new people on a daily basis, you just have to be able to do it
well. On a basic level guides should be great at projecting their
voices across a group, and be able to do so in a clear and easy
to understand way. On an interpersonal level, being great at
knowing how to communicate well with people is a huge asset.
This leads us to skill #2…

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