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Encouraging Growth and
Development
• Giving good, meaningful feedback is hard work.
Appreciate that this is a learned skill, so you will
improve with practice. Take the time to ask
questions, observe, and refine your skills.
• The payoff for you as a manager is that even if
you are giving someone unwanted news, they
will appreciate the way that you deliver it. In
addition, news that is well delivered is more
likely to be listened to than is feedback that is
poorly thought out, or coldly articulated.
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