Page 471 - Ray Dalio - Principles

key parts in the process that are the best places to measure, so
you know how your machine is working to achieve that goal,
and 4) explore how to create levers, tied to those key metrics,

that allow you to adjust your process and change your
outcomes. To that end, we encourage employees to construct
our metrics in conjunction with process flow diagrams and
procedures manuals.

The test of the effectiveness of metrics lies in whether they
can tell you what and who is doing well and poorly, all the
way down to specific people. We aim to have metrics that

cascade from the most important matters the CEOs are
responsible for at the company level, down through the
departments, to the teams within them and the people
responsible in each role.