Page 41 - Business Building Guide
P. 41

Invite
           5  Sample

          •  Sample 1–2 needs for focused results.
                                                                 Example Use Instructions
          •  Give a two-day supply (approx. 15 drops).
          •   Sample their easiest health priority or a common    A sample given with instructions is significantly more effective
           oil for a more generic sample.                        than hoping a prospect will somehow figure out what to do
           I
          •   nclude a copy of Healthy Can Be Simple or a quick    on their own. Here’s what you’re going to do: When going to bed
           reference booklet.                                    tonight, with your fingertips, rub a few drops of this dōTERRA
                                                                       ®
          •  Show/tell them how to use the sample.               Serenity  oil onto your temples and back of your neck. As
                                                                 you lay down, inhale deeply from the palms of your hands to
          Get permission to follow up within 48 hours and get    experience a relaxing aroma to help you feel ready for sleep.
          contact info: How about I check back and give you      I’ll call you in two days to see how it goes. When is the best time
          a call in a couple days to see how it’s working.       to reach you?




          6   Set Expectations
          Giving a prospect reasonable expectations for results when using a sample creates an environment where they feel
          comfortable exploring solutions together rather than risking dead-end disappointment. Everyone has different body
          chemistry, so each person gets varying results. If the first oil you try does not give you the benefit you are looking for, we can
          try another option. I am confident we can find what works best for you so you can get started with safer, natural, effective
          solutions in your home and at your fingertips.



          7   Follow Up on Their Experience

          Follow up in two days by phone. Hey, I’m calling to check in like we talked about. How was your experience with the _____ (sample)?
          Choose appropriate response (scripts are examples):



            Positive Experience                 No Result                           Didn’t Try Sample


            Tried it.                           Not great. OR Nothing happened      Didn’t try it.
            Tell me about it . . . Great!       Tell me about it.                   Invite to try.
              I
            •   nvite to learn more at a class    •  Don’t react, just listen.      That’s okay! Here’s what we’re going
              (follow scripting on next pages).  •  Restate their experience.       to do. When you get home tonight and
            •   Consider offering a sample as an   •   Discover: Do they need to use it for   start getting ready for bed...
              incentive to attend a class.        a few more days? Use it more often   (repeat the usage instructions).
                                                  in a given day? Or use a different   Then I’ll give you a call in the morning
                                                  method?                           to see how it goes.
                                                •  Give them a new sample.          Call in the morning.
                                                Be patient and help them find       Did you have a chance to try the___yet?
                                                a solution.                         Yes, tried it. Now follow the
                                                Remember how we talked about        Tried It scripts.
                                                how everybody’s body chemistry is   No, didn’t try it.
                                                different? Let’s try a different option to   That’s okay! Here’s what we’re going to
                                                discover a better oil for you. Let’s get   do. Go get it and let’s create a little oil
                                                you some ______ to try.             experience right now together.












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