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Soft Toric Lens Wearer % of Contact Lens Wearers
Improvement High
Opportunity Median Performance
12% 16% 20% 20% 21% 23% 24% 25% 26% 30% 35%
5th 15th 25th 35th 45th 50th 55th 65th 75th 85th 95th
percentile ranking
Note: 2010-2012 data
Soft Multi-focal Lens Wearer % of Contact Lens Wearers
Improvement High
Opportunity Median Performance
3% 5% 7% 9% 10% 10% 12% 15% 18% 20% 25%
5th 15th 25th 35th 45th 50th 55th 65th 75th 85th 95th
percentile ranking
Note: 2010-2012 data
RGP Lens Wearer % of Contact Lens Wearers
Low Median High
1% 2% 3% 5% 5% 5% 5% 6% 10% 10% 20%
5th 15th 25th 35th 45th 50th 55th 65th 75th 85th 95th
percentile ranking
Note: Data on product usage are from the MBA Contact Lens Management Survey, December 2011.
Soft Lens Patient Refit Ratio
A median of 30% of soft lens patients having an eye exam are refitted with a new brand, material or lens type during their eye exam
visit. Because soft lens technology continues to advance rapidly, a refit ratio under 18% reveals an “if it ain’t broke, don’t fix it”
mindset that, over time, will undermine patient satisfaction and produce sub-optimal contact lens revenue.
Key Metrics: Assessing Optometric Practice Performance 2015 33
