Page 40 - 2015 Key Metrics-Assessing ECP Practice Performance

Staffing

Staffing Levels by Practice Size
In typical independent OD offices there are four staff members for every optometrist working. The ratio of staff hours to OD hours
increases as practice size increases. This reflects the fact that in many small practices, to save expenses, ODs perform some testing and
administrative tasks normally done by staff in larger practices. The savings are often false because the value of an ODs time is four to
five times greater than staff time.

Staffing Levels by Practice Size

Full-Time Full-Time
Employed Staff Employed ODs
14
13.0 4
12 3.3
10.2
10 3
8.8
Average FTE Non-OD
8 Staff Members
6.6 7.5 2.4
6 5.7 2
4.9 2.1
4.3
4 3.5 1.8
2.8 1.6
1.3 1.3 Average FTE ODs
2 1.2 1
1.1 1.1
<$493,000 $493- $642- $767- $883- $1,026- $1200- $1,432- $1,695- $2,133M+
$642 $767 $883 $1,026M $1,200M $1,432M $1,695M $2,133M
Annual Gross Revenue ($000)
Note: Full-time equivalent (FTE) equals 2,080 hours per year

Staff Members per OD (By Decile)

Low Median High

1.6 2.0 2.6 3.0 3.5 3.8 4.0 4.0 5.0 6.0 7.3

5th 15th 25th 35th 45th 50th 55th 65th 75th 85th 95th
percentile ranking
AVERAGE= 3.9 STAFF MEMBERS PER OD

Source: MBA 2013 Staff Management Survey
Note: Includes both part-time and full-time ODs and staff members

38 Key Metrics: Assessing Optometric Practice Performance 2015