Page 41 - 2015 Key Metrics-Assessing ECP Practice Performance

Full-Time Office Managers
Some 58% of MBA practices have a full-time office manager. A majority of practices with ten or more staff members have office managers.

Full-Time Office Manager by Practice Size

% with Full-Time
Office Manager
80% Total MBA Practices: 58%
70% 64% 66%
63%
60% 56%
50%
44%
40%
30%
20%
10%
Small Medium Small Medium Medium Large Large
$510,000 $796,000 $1.1M $1.5M $2.2M
Annual Gross Revenue

Staff Compensation
The median hourly salary paid to staff members for all MBA practices in 2009 was $15.29. Since 2005 the median hourly salary has
increased at a compound annual rate of +1.9%. Office managers are the highest paid staff members, receptionists the lowest. There is
little variation in hourly rates paid by practice size, except that the smallest practices typically pay about 10% lower salaries.

Staff Hourly and Annual Salaries by Position: 2009

Average Median Median
Position Hourly Salary* Hourly Salary* Annual Salary*

Office Manager $22.33 $20.48 $42,598
Optometric Assistant $13.21 $12.71 $26,437
Contact Lens Technician $14,73 $14.40 $29,952
Optician/Frames Stylist $16.80 $16.29 $33,883
Lab Manager/Technician $17.73 $17.25 $35,880
Receptionist $13.13 $12.64 $26,291
Bookkeeper $17.19 $16.12 $33,350
Insurance Clerk $15.15 $15.00 $31,200

Note: To estimate salary levels for 2015, assume a 10% increase over 2009 levels.

Key Metrics: Assessing Optometric Practice Performance 2015 39