Page 42 - 2015 Key Metrics-Assessing ECP Practice Performance
P. 42
Staff Turnover
Average staff turnover in independent OD practices was 20% over twelve months ending in May 2013, an increase from the turnover
ratio experienced during the recession. Presumably, in a high unemployment economy, staff is less likely to seek new positions. Sixty-
five percent of practices experienced some turnover during the past year. Turnover is lower in larger practices, in which average staff
turnover is 16% annually.
Staff Turnover: 2008-2013
July February July May
2008 2011 2012 2013
Turnover ratio* (weighted) 20% 17% 14% 20%
Source: MBA staff management surveys
Note: Turnover is calculated by dividing the number of staff members who stopped working in past year by number of staff currently employed.
2012 Staff Salary Increases
“The average salary increase during 2012 for non-OD staff members among independent ODs was 3.3% and the median increase was 2.6%.
2012 Non-OD Staff Salary Increases
(% of practices)
25% 22%
18%
20% 17% 17%
15%
9%
7%
10%
3%
2%
5%
0% 1-1.9% 2-2.9% 3-3.9% 4-4.9% 5-6.9% 7-9.9% 10% or more
Source: MBA 2013 Staff Management Survey Average Increase 3.3%
Median Increase 2.6%
40 Key Metrics: Assessing Optometric Practice Performance 2015
