Page 25 - Goldair Handling_Corporate Responsibility & Sustainable Development Report 2017

REPORT 2017

EMPLOYEES’ AGE DISTRIBUTION

2016 103 2016 2017 98 81 2017
77 60 51 69 69
20 10 34 12
Men Women Men Women
<30 31-50 51+ <30 31-50 51+ <30 31-50 51+ <30 31-50 51+

167
163
128 150
2016 2017
30
46

Total Total
<30 31-50 51+ <30 31-50 51+

Other key principles of the Company are continuous training and enable our people to adopt new attitudes and behaviours as
development of all personnel. In this context, a variety of training part of a new culture leading to enhanced overall performance.
programmes are implemented, encouraging employees to
participate, depending on their area of specialisation. Continuous improvement of employees’ skills and competences,
Goldair Handling believes in training and developing its people through the implementation of the principles of lifelong learning,
with the aim of enhancing their professional competences and is a top priority for Goldair Handling Bulgaria.
personal skills, and enabling them to successfully meet all
types of challenges at their workplace. In full compliance with international standards, employees –
depending on their type of work and specialisation, and before
Nevertheless, beyond the technical aspects of training, the being assigned operational duties – attend an initial training
ultimate goal of training is personal development that will programme that involves the following topics:

Passenger service: Among other things, this topic sets out the practical ways in which high-quality
and consistent client/passenger service is implemented.

Knowledge of hazardous materials/cargo: This topic refers to the procedures followed for safe air
transport of hazardous materials.

Familiarisation with the use of equipment: This concerns the use of all types of ground and non
ground services equipment, and the software interfaces used to serve flights.

Raise of awareness of disability and equality: The aim of this topic is to help personnel understand
the problems that persons with reduced mobility face on a daily basis.

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