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S E C T I O N 6 .1 - C O M M O N F U N C T I O N S F O R F A C U L T Y & S T A F F
M F O /P PA Deliverables Performance M easures Performance M easures in terms of Quantity, C uality, and T im eliness Responsible Individual
(Translated into
Quantity Quality T im eliness
Office Outcomes)
General Conduct Institutional Events Conduct/Coordination of 5 — 7 or more weeks before set Assigned personnel (Committee
Administration • Foundation Day Institutional events as scheduled schedule members)
and Support
• Christmas Program 4 - 5 to 6 weeks before the set
Services schedule
• Intramurals Day
3 - 3 to 4 weeks before the set
• Graduation Day
schedule
• Campus Events
2- 2 weeks before the set schedule
• Others
1 - 1 week before the set schedule
Prepare Communications Finalization of communication 5- no error 5 —within 1 hour Office personnel
• Notice of meeting being prepared within 3 hours 4- with 1 error 4 —within 2 hours
• Bulletin 3 - with 2 errors 3 - within 3 hours
• Advisory 2-with 3 errors 2 —within 4 hours
1 —with 4 or more errors 1 - more than 4 hours
• Office Orders
• Simple Memo
(Acknowledgement,
transmittal, referral,
endorsement, with
template/pro-format)
• Circular Finalization o f communication 5- no error 5 - within 1 working day Office personnel
• Letters being prepared within 3 working 4- with 1 error 4 - within 2 working days
days 3 —with 2 errors 3 - within 3 working days
• Certifications (Good moral
character, employment, 2-with 3 errors 2 - within 4 working days
1 - with 4 or more errors 1 - more than 4 working days
services rendered, leave
credits, no administrative
case, OJT, etc.)
• Board Resolution
• Complex Memo (Answer to
Queries and Complaints,
Clarifications, Technical
Comments, Responses
requiring CSW/Extemal
Data)
• Proposals
Prepare Reports; Minutes of Finalization o f report prepared 5- no error 5 - Submits documents within 3 or Office personnel
Meetings/Referendum/Proceedings within set deadline 4- with 1 error more days before the due date
3 — with 2 errors 4 - within 1-2 days before the due
2-with 3 errors date
1 — with 4 or more errors 3 - on due date
2 —within 1-2 days after the due date
1 - within 3 or more days after due
date
Record incoming and outgoing Recording o f Incoming and 5 -100% of the required 5- no error 5 - immediately upon receipt Office personnel
documents Outgoing Documents documents 4- with 1 error 4 —within 3 to 5 minutes
3 — with 2 errors 3 — within 6-10 minutes
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