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Classification of
Function Performance Measures Performance Measures/Standards in terms of Quantity, Quality, and Responsible Units/
Deliverables a. S P F - Timeliness Individuals
Strategic
Priority Quantity Quality Timeliness
Functions
b. CF- Core
Functions
c. SF- Support
Function
• System development SPF Submission of proposal 5- fully implemented Library personnel
for library services for system development 4- functional but not
implemented
3- functional with minor
revision
2- functional with major
revision
1-total revision
• Monitor library entry CF/SF Monitoring of library users 5-100% of library users 5- no error 5 - daily Library personnel
of students and monitored 4-with 1 error 4 - 1 to 2 days before
clients 1-below 100% 3-with 2 errors deadline
2-with 3 errors 3 - daily
1 -with 4 errors 2 - 1 to 2 days after deadline
1 - 3 or more
• Library reference CF/SF a) Request for Client's Rating: Library personnel
assistance/ guidance assistance on 5 - Outstanding
borrowing of 4 - Very Satisfactory
materials acted 3 - Satisfactory
upon 2 - Poor
b) Request for 1 - Very Poor
assistance of
computer use for
research
Student Services and CF/SF 5 - 3 or more days before DSSD personnel
Development deadline
• Guidance and Career placement: 5-Graduating students 4 - 1 to 2 days before
Counseling services Activities for career from all (100%) of the deadline
placement conducted programs 3 - on set deadline
1-below 100% 2 - 1 to 2 days after deadline
1 - 3 or more days after
deadline
Students for counseling Client’s Rating: 5 - 3 or more days before DSSD personnel
served on time 5 - Outstanding deadline
4 - Very Satisfactory 4 - 1 to 2 days before
3 - Satisfactory deadline
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