Page 578 - Area X - H
P. 578

Classification of
                                                         Function
                                                    a.  SPF -  Strategic                        Performance Measures in terms of Quantity, Quality, and Timeliness
                                                           Priority
                                 Deliverables             Functions    Performance Measures                                                                     Responsible Individual
                                                       b.  CF- Core
                                                          Functions                              Quantity             Quality               Timeliness
                                                      c.  SF- Support
                                                          Function
                          Repair and maintenance of all   SPF          Repair of            5 -  100% of the    Supervisor’s Rating:  5 -  3 or more days before   GSO personnel
                          rooms/office, halls, office                  rooms/office/hall/ office   number of facility/   5 -  Supervisor’s rating   deadline
                          furniture and equipment                      furniture and equipment  equipment being   is excellent/outstanding   4 -  1  to 2 days before deadline
                                                                                            maintained          4 - Very Satisfactory   3 -  on set deadline
                                                                                            1 -less than the total   3 - Satisfactory   2 -  1  to days after deadline
                                                                                            number of           2 - Unsatisfactory/ Fair   1 -  3 or more days after
                                                                                            facility/equipment   1- Poor             deadline
                                                                                            being maintained
                          Maintenance of all  Buildings,   SPF         Maintain buildings,   5 -  100% of the   Client Satisfaction   5 -  as scheduled        GSO personnel
                          Grounds, Facilities, Vehicles,               grounds, facilities,   number of facility/   Rating           1 -  behind schedule
                          and Equipment as scheduled                   vehicles, and equipment  equipment being   5 -  Rating is
                                                                                            maintained          excellent/outstanding
                                                                                            1-less than the total   4 - Very Satisfactory
                                                                                            number of           3 - Satisfactory
                                                                                            facility/equipment   2 - Unsatisfactory/ Fair
                                                                                            being maintained    1-Poor
                                                     SPF               Repair of electrical   5 -A ll (100%)                         5 -  3 or more days before   GSO personnel
                                                                       facilities/ outlets of   requests for repair                  deadline
                                                                       buildings            acted upon                               4 -  1  to 2 days before deadline
                                                                                            1- Some requests not                     3 -o n  set deadline
                                                                                            acted upon                               2 -  1 to days after deadline
                                                                                                                                     1 -  3 or more days after
                                                                                                                                     deadline
                                                     SPF               Maintenance of sounds/   5 -A ll (100%)  Supervisor’s rating:  5 -  3 or more days before   GSO personnel
                                                                       lighting             1- not all facilities   5 - Excellent    deadline
                                                                                            maintained          4 - Very Satisfactory  4 -  1  to 2 days before deadline
                                                                                                                3-Satisfactory       3 -  on set deadline
                                                                                                                2-Unsatisfactory     2 -  1  to days after deadline
                                                                                                                1-Poor               1 -  3 or more days after
                                                                                                                                     deadline
                          Provide Lodging and        CF/SF             Dormitory                                Client's Rating:                               Lodging and
                          Accommodation Services                       accommodation/lodging                    5 -  Outstanding                               accommodation personnel
                                                                       service provided                         4 -  Very Satisfactory
                                                                             Personal care                      3 -  Satisfactory
                                                                             and assistance                     2 -  Poor
                                                                                                                1 -  Very Poor


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