Page 579 - Area X - H
P. 579

Classification of
 Function
 a.  SPF -  Strategic   Performance Measures in terms of Quantity, Quality, and Timeliness
 Priority
 Deliverables  Functions   Performance Measures            Responsible Individual
 b.  CF- Core
 Functions   Quantity  Quality         Timeliness
 c.  SF- Support
 Function
 Repair and maintenance of all   SPF  Repair of  5 -  100% of the   Supervisor’s Rating:  5 -  3 or more days before   GSO personnel
 rooms/office, halls, office   rooms/office/hall/ office   number of facility/   5 -  Supervisor’s rating   deadline
 furniture and equipment  furniture and equipment  equipment being   is excellent/outstanding   4 -  1  to 2 days before deadline
 maintained   4 - Very Satisfactory   3 -  on set deadline
 1 -less than the total   3 - Satisfactory   2 -  1  to days after deadline
 number of   2 - Unsatisfactory/ Fair   1 -  3 or more days after
 facility/equipment   1- Poor   deadline
 being maintained
 Maintenance of all  Buildings,   SPF  Maintain buildings,   5 -  100% of the   Client Satisfaction   5 -  as scheduled   GSO personnel
 Grounds, Facilities, Vehicles,   grounds, facilities,   number of facility/   Rating   1 -  behind schedule
 and Equipment as scheduled  vehicles, and equipment  equipment being   5 -  Rating is
 maintained   excellent/outstanding
 1-less than the total   4 - Very Satisfactory
 number of   3 - Satisfactory
 facility/equipment   2 - Unsatisfactory/ Fair
 being maintained  1-Poor
 SPF  Repair of electrical   5 -A ll (100%)   5 -  3 or more days before   GSO personnel
 facilities/ outlets of   requests for repair   deadline
 buildings  acted upon          4 -  1  to 2 days before deadline
 1- Some requests not           3 -o n  set deadline
 acted upon                     2 -  1 to days after deadline
                                1 -  3 or more days after
                                deadline
 SPF  Maintenance of sounds/   5 -A ll (100%)  Supervisor’s rating:  5 -  3 or more days before   GSO personnel
 lighting  1- not all facilities   5 - Excellent  deadline
 maintained  4 - Very Satisfactory  4 -  1  to 2 days before deadline
           3-Satisfactory       3 -  on set deadline
           2-Unsatisfactory     2 -  1  to days after deadline
           1-Poor               1 -  3 or more days after
                                deadline
 Provide Lodging and   CF/SF  Dormitory  Client's Rating:  Lodging and
 Accommodation Services  accommodation/lodging   5 -  Outstanding   accommodation personnel
 service provided  4 -  Very Satisfactory
 Personal care   3 -  Satisfactory
 and assistance  2 -  Poor
           1 -  Very Poor


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