Page 31 - CITIZENS CHARTER 2020
P. 31

11 - Counseling Procedure for Students

                     facilitate positive change in the behavior, feelings, and attitudes of the students to promote academic, personal, social, and
                     career development.
               Office or Division:                          Office of Student Affairs and Services
               Classification:                              Simple
               Type of Transaction:                         G2C – Government to Citizen

               Who may avail:                               All students who are enrolled in the University

                               CHECKLIST OF REQUIREMENTS                                                 WHERE TO SECURE
               Referral Form                                                           OSAS

               Counseling Form                                                         OSAS

               Appointment/Commitment Slip                                             OSAS
               Informed Consent Form
               Counseling Completion Form                                              OSAS

                                                                                       FEES TO BE                                     PERSON
                            CLIENT STEPS                       AGENCY ACTION                             PROCESSING TIME
                                                                                            PAID                                   RESPONSIBLE
               1.  Student  goes  to  OSAS  Guidance        1. Receives student             None               5 minutes              Guidance
                   Office to seek counseling; fills-out         gives counseling                                                    Counselor or
                   Counseling Form                              form for student to                                                   Guidance
                                                                fill-out                                                            Facilitator or
                                                                                                                                     designated
                                                                1. walk-in                                                         faculty member
                                                                2. referred (with
                                                                    referral form)


               2. Student undergoes initial interview       2. Receives the                 None              10 minutes              Guidance
                   and fills out                                accomplished                                                        Counselor or
                   appointment/commitment                       counseling form                                                       Guidance
                   slip/Informed consent                        and conducts initial                                                Facilitator or
                                                                interview and gives                                                  designated
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