Page 33 - CITIZENS CHARTER 2020

12 - Consultation Procedure

To assist parents in identifying problems of their students, its causes, and possible alternatives or solutions;

Office or Division: Office of Student Affairs and Services
Classification: Simple
Type of Transaction: G2C – Government to Citizen

Who may avail: All students who are enrolled in the University

CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Anecdotal Form OSAS

FEES TO PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
BE PAID RESPONSIBLE
1. Stakeholder walks-in and logs in the 1. Receives parent or None 5 minutes Guidance
visitor’s information log book guardian Counselor or
Guidance
Facilitator or
designated
faculty member

2.Stakeholder undergoes initial 2. conducts initial None 10-30 minutes Guidance
interview interview Counselor or
Guidance
Facilitator or
designated
faculty member
3. When necessary, stakeholder is 3. writes letter of None 15 minutes Guidance
referred to concerned college/ referral to college/ Counselor or
department for more appropriate department and Guidance
intervention or action documents the Facilitator or
designated
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