Page 1358 - Chief Architect Reference Manual
P. 1358

Program Paths Dialog



                                       Online Information              technical inquiry online, visit the Technical
                                                                       Support section of our Web site and use the
                               Chief Architect has a variety of support   Online Support Center.
                               resources available on our Web site. These
                               include our Technical Support Knowledge   This route ensures that your question is
                               Base, the How do I…? Solution Finder,   delivered to the first available support
                               downloadable program updates, and ways to   professional. Requesting assistance of an
                               contact our Technical Support department.   individual specialist is not recommended,
                               To access these resources, visit:       since that person may not be available to
                                chiefarchitect.com .                   answer your question in a timely manner.
                               Our support team is happy to assist you in     Telephone Support
                               finding the best resource to answer your
                               questions, and can resolve most issues in just   Our Technical Support team is committed to
                               a few minutes. In order to allow us to quickly   answering your questions as quickly as
                               answer your calls, we ask that you limit   possible and in the order received. Your call
                               yourself to one question per support call.   is important to us; however, there are times
                                                                       when we get more calls than expected and
                                         Online Support                you may have to wait a few minutes before
                                                                       speaking to a technician.
                               Questions can be answered online by the
                               Technical Support department. To submit a


                          Program Paths Dialog

                               Some technical issues can be caused by   To avoid unintended problems that could
                               problems with support files used by Chief   prevent you from using the software, it is
                               Architect. In the event of such an issue, Chief   strongly recommended that you make no
                               Architect Technical Support may direct you   changes to any of the files in this list except
                               to the Program Paths dialog. This dialog   with the direct assistance of Technical
                               displays a list of files utilized by the software   Support.
                               along with the pathname of each.


















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