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Cambridge IGCSE Business Studies          Section 3 Marketing




                                             What is mass marketing?

              KEY TERM                       Mass marketing is the opposite to niche marketing. This is where a business sells
                                             the same product to the whole market, for example fl our. This type of marketing is

               Mass marketing:  selling the
                                             less popular than it used to be. Most businesses now see the benefits of dividing the

               same product to the whole     market and providing a slightly different product to each segment. Th is recognises

               market.
                                             that consumers do not all want the same product; for example toothpaste is
                                             produced for sensitive teeth, for children’s teeth and in diff erent fl avours. Dividing
                                             the market so that products better meet the needs of different types of consumers

                                             can help to increase sales, revenue and profi ts.


              TOP TIP
              Use examples from your own
              country to help you understand
              and remember the diff erence
              between niche markets and mass
              markets.










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                                             Manufacturers target different sections of the market

                                             Benefits and limitations of niche marketing and
                                             mass marketing


                                             The tables below outline the benefits and limitations of these two approaches
                                             to marketing.
                                              Benefits of niche marketing        Limitations of niche marketing

                                              Small firms are able to survive and earn   The opportunity to earn high profits
                                              profit even in markets that are dominated   might attract competitors and this will
                                              by larger firms.                   reduce prices and future profits.

                                              There is less competition in these   The small size of the market means that
                                              markets. Firms do not waste scarce   economies of scale are unlikely to be
                                              resources responding to competitor   achieved. This means that unit costs are
                                              actions.                           higher than they would be if the product
                                                                                 was sold to a mass market.

                                              Consumers will usually pay more for   Small changes in consumer spending
                                              a high status, exclusive product.   patterns could have a very significant
                                              This offers firms the opportunity to   impact on firms operating in niche

                                              charge high prices and earn high   markets.
                                              profit margins.

                                             Table 10.1 Benefits and limitations of niche marketing
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