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IGCSE Business Studies           Student CD-ROM



              7  When authority is passed down the chain of command this is known as:
                A  delegation

                B  span of control
                C  hierarchy

                D  centralisation.

              8  Which of the following is not a role of management?

                A  Planning
                B  Controlling

                C  Organising
                D  Creativity


              9  Which of the following is a feature of an autocratic leadership style?
                A  Communication is two-way.
                B  Workers are involved in decision-making.

                C  Communication is one-way.
                D  There is little input from the leader.


            10  Negotiations between a trade union and employer are known as:
                A  collective decision-making

                B  collective responsibility
                C  collective agreement

                D  collective bargaining.

            11  An advantage of external recruitment is:

                A  it is less costly than internal recruitment
                B  the best person is recruited

                C  there will be a wider choice of applicants
                D  it motivates existing workers.


            12  The candidates selected for interview from all of the applicants are known as a:
                A  person specification
                B  panel

                C  short-list

                D  job description.

            13  Which of the following is a disadvantage of off-the-job training?
                A  It is less expensive than other types of training.

                B  It improves workers’ skills.
                C  It is more expensive than other types of training.

                D  It is only used to train managers.



            © Cambridge University Press 2014  IGCSE Business Studies                  Section 2 – Multiple choice  2
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