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IGCSE Business Studies           Student CD-ROM


            Section 2 – Multiple choice




            1  Which of the following is not a need as identified by Maslow?

                A  Hygiene
                B  Esteem

                C  Self-actualisation
                D  Social


            2  According to Taylor, which of the following is most likely to motivate a worker?
                A  Promotion

                B  Fringe benefits
                C  Bonus

                D  Team-working

            3  Which of the following is a motivator according to Herzberg?

                A  Safe working environment
                B  Responsibility
                C  Good wage

                D  Company policy

            4  Which of the following is not a benefit of having a well-motivated workforce?

                A  Improved productivity
                B  Low rate of absenteeism

                C  Low labour turnover
                D  Increased absenteeism


            5  Which of the following is a financial method of motivation?
                A  Job rotation

                B  Delegation
                C  Fringe benefit

                D  Quality circles

            6  Which of the following describes the number of levels in an organisational structure?

                A  Span of control
                B  Chain of command
                C  Hierarchy

                D  Delegation











            © Cambridge University Press 2014  IGCSE Business Studies                  Section 2 – Multiple choice  1
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