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Cambridge IGCSE Business Studies          Section 1 Understanding business activity




              TEST YOURSELF
                                             1  What is meant by ‘objective’?
                                             2  Explain why a business needs objectives.
                                             3  Identify and explain three business objectives.
                                             4  Identify the main objectives of a social enterprise.





                                             The role of stakeholder groups

              KEY TERM                       Stakeholders are any individual or group who may be affected by the decisions
                                             and activities of a business. Figure 5.4 shows the main stakeholders of a business.
               Stakeholder:  an individual   You are a stakeholder in all the businesses you buy goods and services from.
               or group which has an interest
                                             Members of your family are a stakeholder in the business they work for, or
               in a business because they
               are affected by its activities   businesses they own.


               and decisions.                  There are two types of stakeholder:
                                             ■ internal stakeholders
                                             ■ external stakeholders.

                                             Internal stakeholders
                                             Internal stakeholders have an interest in the decisions and activities of a business.



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                                                                        Internal Stakeholders
                                                                       owners and shareholders,
                                                                        managers, employees



                                                                             Business
                                                                           Stakeholders



                                                                        External Stakeholders
                                                                          lenders, suppliers,
                                                                        customers, government,
                                                                          local community


                                                                    Figure 5.4 The main
                                                                    stakeholders of a business


                                             Owners and shareholders
               Dividend:  see Chapter 4,     Owners and shareholders are interested in the performance of the business. Th ey
               page 48.                      will want to know if it has earned a profi t. Profit belongs to the owners and is

                                             their reward for risking their investment in the business. Shareholders are the

                                             owners of a limited company and the higher the profits earned then the higher the

                                             dividend they will receive. Also, the market value of shares is usually affected by the
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