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Service at No Extra Flexible, Customized
Charge; Free Loaner Payment Plans; Easy
Many of Rent-A-Center’s potential customers have Payment Options
a limited amount of disposable income, and any
repairs—small or large—would be a huge financial With the payment plans and options we offer,
strain. In many instances, the customer would most customers can find something that works for
probably choose not to service the product and them. They have the option to pay:
would instead just go without it. That’s a big deal • cash, and own it outright
when a family needs a refrigerator, washer or
dryer. This program benefit not only guarantees • 90 days same as cash, and pay the cash price
within 90 days
that Rent-A-Center will take care of all covered
service costs while the customer is renting the • the Early Purchase option, if they need more
merchandise, but will also provide a loaner so the than 90 days to pay a discounted price
customer is never without the use of the item they • weekly, bi-weekly, semi-monthly or monthly
are paying for. payments, depending on their income and
needs WELCOME & ORIENTATION / TRAINING ROADMAP
We want to make certain that with our payment INTRODUCTION TO SALES / WORRY-FREE GUARANTEE
Payment Protection options, we can match their renewal date with the
at No Extra Charge date they get paid. If we do this correctly, we will
stay in the customer’s top five payment priorities.
Payment Protection allows a customer who has
returned a rented item to receive credit toward
the term of a new rental agreement for the Upgrade to a Newer
payments they already made on the previously
rented item. The payments made previously will Model, Anytime
either be applied to the same item or to a different
item that is similar in price, age and condition. Perhaps your customer has just moved and has
more space for a bigger washer and dryer; maybe
There’s really nothing like it in the retail industry,
and it’s another reason why Rent-A-Center family is coming to town and the kids are back
from college and they need updated bedroom
dominates the rent-to-own industry!
furniture. At Rent-A-Center, there are no long-
term commitments—we’re flexible! We know that
technology changes by the minute, and lifestyles
change, too. Customers can upgrade at any time
during their rental agreement, and get free pickup
and delivery of their old and new products, too,
with a minor adjustment to their rental rates. It’s
that easy!
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