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SOLD!

































                                                           B   1. What if I find it somewhere else cheaper?                                                                                                                                            WELCOME & ORIENTATION  /  TRAINING ROADMAP

            matching  D                                        2. How much is delivery?
            game                                           G   3. I can’t pay rent forever! It seems like a long

                                                                  time to make payments!
                                                               4. My girlfriend might not want to play video
            Now, let’s match each objection to an                 games as much as I do…
            aspect of our Worry-Free Guarantee. Write
            the correct letter next to each objection:         5. I don’t want to pay a high interest rate…
                                                               6. What if I lose my job?
            A. 100% satisfaction or your money back
                                                               7. How long does it take to get approved?
            B. Match any competitor’s price
                                                               8. What if we just don’t like it once we get it?
            C. No credit hassles; easy approvals               9. I won’t be able to pay the 90 days same as cash price…
            D. Delivery AND setup at no extra charge;          10. My credit is pretty bad…
               usually the same day!                           11. I don’t want to wait a week before it gets delivered…

            E. Service at no extra charge; free loaner if      12. I don’t really know how to set this washer up…
               we can’t fix it right away                      13. What happens when it needs service?

            F. Payment Protection at no extra charge           14. I can’t afford this total price. There’s no way…
            G. Flexible, customized payment plans;             15. I think I saw this down the street at Aarons for less…
               easy payment options                            16. What happens when the warranty runs out?

            H. Upgrade to a newer model, any time              17. I’m not sure my husband would approve…
                                                               18. Since this is previously rented, it’ll probably break down…
            I. With Club Program, warranty coverage
               continues for a year past the payoff            19. What if a better TV comes out in a few months?
               date                                            20. I don’t want to pay extra for shipping/delivery during repairs…

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         Drive_First_Gear_vF2-0_Day3.indd   145                                                                      7/9/2015   3:57:53 PM
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