Page 158 - Drive First Gear Complete - Web
P. 158

VERIFYING




                                                                    A RENTAL ORDER







                  MAKING THE CALLS







                    Observe while your store manager or owner verifies 2-3 Rental Order Forms. Be sure to ask
                    questions after each call to make sure you understand the process.

                    What questions did they ask?
                    ➊                                                                                                                                                                                                                                  WELCOME & ORIENTATION  /  TRAINING ROADMAP

                    ➋


                    ➌

                    What obstacles did they face?




                    Where did they write the information they collected?



                    Now it’s your turn! Ask your learning coach for 2-3 Rental Order Forms, and go verify them!

                    ➊ Customer Name:_____________________  Product:_____________________  Date:__________

                    ➋ Customer Name:_____________________  Product:_____________________  Date:__________

                    ➌ Customer Name:_____________________  Product:_____________________  Date:__________

                    What was the easiest part?





                    What was the most difficult part?







                                                                     Staple It!
                                                                     Attach a copy of the order form verification
                                                                     (back of order form) to this page.





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         Drive_First_Gear_vF2-0_Day3.indd   157                                                                      7/9/2015   3:58:32 PM
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