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VERIFYING
A RENTAL ORDER
MAKING THE CALLS
Observe while your store manager or owner verifies 2-3 Rental Order Forms. Be sure to ask
questions after each call to make sure you understand the process.
What questions did they ask?
➊ WELCOME & ORIENTATION / TRAINING ROADMAP
➋
➌
What obstacles did they face?
Where did they write the information they collected?
Now it’s your turn! Ask your learning coach for 2-3 Rental Order Forms, and go verify them!
➊ Customer Name:_____________________ Product:_____________________ Date:__________
➋ Customer Name:_____________________ Product:_____________________ Date:__________
➌ Customer Name:_____________________ Product:_____________________ Date:__________
What was the easiest part?
What was the most difficult part?
Staple It!
Attach a copy of the order form verification
(back of order form) to this page.
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