Page 180 - Drive First Gear Complete - Web

TAKING

PAYMENTS

Now that you’ve learned a little about updating customer information, and
how to ask for the information without being a complete robot, let’s take a
payment!

Below are the forms of payment that we accept at RAC:
• Cash
• Debit / Check Card
• Credit Card
• Money Order
• Traveler’s Check
• Personal Check: NOTE: In some locally owned and operated locations
franchisees may accept checks from customers. Be sure to discuss this with WELCOME & ORIENTATION / TRAINING ROADMAP
your franchise owner.

REVERSE!

Check your knowledge from
the previous day.

If a customer makes a large
cash payment. Which of the
following will protect you
from falling victim to a short
change / bill swap scam?

Your counterfeit pen

Counting change back
to the customer when
accepting the payment

Making frequent cash
drops

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