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ASK FOR A                                       At the end of every rental payment transaction, you have                                                                                                                                 WELCOME & ORIENTATION  /  TRAINING ROADMAP
              REFERRAL                                        an opportunity to make a sale. Simply ask the customer for
                                                              a referral. If the customer cannot give a name at this point,
                                                              give them referral cards to pass out to friends, neighbors, or
                                                              relatives.
                                                              Asking for referrals is not allowed in all states, so make sure
                                                              to check with your store manager for details.

                                                              Another great sales opportunity is to ask the customer what
                                                              their next rental will be when they pay off their current
                                                              agreement. Make sure to log any information in the POS
                   Free                                       system as well as in your sales leads tool / log.


                      week!                                                                Important





                         The customer will get one free                                         Note!
                         week for each referral, who closes                           Locally owned and operated
                         an agreement, that they send
                         or bring in. If you don’t ask for                        locations offer a variety of referral
                         referrals, you may miss out on great                      program options. Most locations
                         opportunities to increase your sales.                         pay $25 cash for the first
                                                                                        and second referral, and

                                                                                            $50 cash for the
                                                                                               third referral.
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         Drive_First_Gear_vF2-0_Day3.indd   181                                                                      7/9/2015   3:59:53 PM
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