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OTHER


                                          PAYMENTS










                                                                               Phone Payments
                                                                               Now that you are familiar with taking
                                                                               regular on-time payments in your store,
                                                                               there will be times when a customer wants
                                                                               to make a payment over the phone.

                                                                               Customers may make phone payments,
                                                                               at no additional charge, to keep their
                                                                               agreements active or to bring a past due
                                                                               account current.


                                                                               Partner with your store manager to discuss
                                                                               the proper steps when taking a customer
                                                                               payment by phone at your location.




























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         Drive_First_Gear_vF2-0_Day3.indd   187                                                                      7/9/2015   4:00:16 PM
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