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OTHER
PAYMENTS
Phone Payments
Now that you are familiar with taking
regular on-time payments in your store,
there will be times when a customer wants
to make a payment over the phone.
Customers may make phone payments,
at no additional charge, to keep their
agreements active or to bring a past due
account current.
Partner with your store manager to discuss
the proper steps when taking a customer
payment by phone at your location.
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