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CALCULATING

PAST-DUE % GOALS

Take some time to talk with your store manager or owner, then answer the following questions. Write
down your answers on the spaces provided.

•Why are our collection standards what they are?

• Why do I need to worry about Monday’s Open collection standard on Saturday? WELCOME & ORIENTATION / TRAINING ROADMAP

• Why do we have a Thursday Close goal?

• If I’m already at my Saturday goal on Thursday, why should I keep pushing for

collections?
INTRODUCTION TO ACCOUNT MANAGEMENT / CALCULATING PAST-DUE PERCENTAGE GOALS

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