Page 216 - Drive First Gear Complete - Web

SECTION THREE QUIZ

⓭ In the “show” phase of GASC, it’s very important to let the customer: (circle all that apply)
A. Try something out for themselves
B. Touch and feel the product
C. Watch you do everything
D. Ask questions

⓮ Circle the choices a customer has on or before the renewal option due date? (Circle all that apply)
A. Make a payment
B. Pay the account off early
C. Return the product
D. Ask for an extension
E. Pay late

⓯ TRUE or FALSE? The customer is not required to take LDW.

⓰ TRUE or FALSE? The customer is required to join club membership.

⓱ TRUE or FALSE? It is highly recommend that both the customer and co-customer sign the rental
agreement.

⓲ TRUE or FALSE? The rental agreement outlines the responsibilities of the customer and Rent-A-
Center in a rental transaction.

⓳ TRUE or FALSE? If a customer requests product service, always add the cost of service into their next
weekly payment.

⓴ TRUE or FALSE? No additional cost for service will cover any damage to the product that was caused
by the customer or others.

215 (19.) False (20.) False franchise owner for the correct percentage. (11.) A (12.) A (13.) A,B,D (14.) A,B,C (15.) True (16.) False (17.) True (18.) True frequency of the customer’s rental payments. (5.)A,B,C (6.) True (7.) False (8.) D (9.) A ( 10.) Check with your store manager or cash value of company property if damaged, lost, or destroyed. Cash Price - 90 Days Same as Cash. Rental Term - Defines the the

Drive_First_Gear_vF2-0_Day3.indd 215 7/9/2015 4:01:49 PM