Page 241 - Drive First Gear Complete - Web
P. 241

ACCOUNT



              MANAGEMENT





              AT A CUSTOMER’S HOME



              Payment:                                              Return:
              • Write the customer’s information on the receipt,    • Write the customer’s information on the receipt,
                  including name, agreement and amount of               including name and agreement
                  payment                                           • Fill out the product information from the
                                                                       information on your Field Sheet
              • Write the next due date for the customer on the
                 receipt                                            • Discuss Payment Protection and write the agreed-
                                                                       upon re-delivery date at the top of the receipt
              • Have the customer sign the receipt
                                                                    • Have the customer sign the receipt
              • Coworker (you) must sign the receipt
                                                                    • Coworker (you) must sign the receipt                   ACCOUNT MANAGEMENT  /  AT A CUSTOMER'S HOME
              • Give the customer the white copy of the receipt
                                                                    • Give the customer the white copy of the receipt
              • Enter the payment in the POS system upon
                 returning to the store
                                                                    • Give the pink copy of the receipt to the store
              • Attach the pink receipt to the Audit Detail report        manager upon returning to the store
                 when it is generated



              Now you try!                                                   DID
                                                                                        KNOW?
                                                                                     YOU
              Pull up 4 recent transactions in the POS system and
              use the information to fill out the manual receipts            Your Field Sheets are likely to
              on the following pages!                                       need for receipts, but if there is
                                                                            have all of the information you


                                                                           any information you are missing,
                                                                           call your store!



                 Transaction 1:





                 Transaction 2:





                 Transaction 3:







                                                                                                                            240



         Drive_First_Gear_vF2-0_Day5.indd   240                                                                     7/28/2015   9:12:03 AM
   236   237   238   239   240   241   242   243   244   245   246