Page 28 - Drive First Gear Complete - Web

Practice What

You've Learned

Build your social network! With the information that you just learned,
go and interview people at the store where you are working, and
make sure to do the same when you get to your home store!

Who is the lead assistant? _________________________________________________________________

What are their responsibilities? ____________________________________________________________

List the responsibilities of a customer account representative that you just met: _____________________

_____________________________________________________________________________________

Ask the store assistant how his/her responsibilities differ from those of the lead assistant: _____________

_____________________________________________________________________________________
_____________________________________________________________________________________

Now it is time to internalize this information a little bit. What does this structure mean to you? Growth! A
lot of opportunities to grow! Almost 90 percent of our store managers and top executives started at the
customer account representative level, delivering products and working with customers. So there’s no
question that we promote from within. And with our ongoing expansion plan, we always have a need for
good people.

Take some time to create a five-year plan or set your career goals. Where would you like to go in your
career with Rent-A-Center?

In my first year, I would like to…

In my third year, I see myself…

After being with Rent-A-Center for five years, I see myself…

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