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CUSTOMER SEGMENTS


            Canadian



           women fall


          into 4 main


            segments.





           Groups of consumers
             who share similar                                   FASHION
        attitudes, behaviours, and                              ENGAGED

        socio-demographic traits.
                                                            They are passionate

                                                           about fashion and use
                                                        what they wear to express
                                                                who they are.


























               FASHION                                    BUDGET–MINDED                                                                 BALANCE–DRIVEN
            DISENGAGED
                                                         They shop on a budget,                                                      They shop for pleasure and
         They are disinterested                              either because it’s                                                       they understand trends,
         in fashion and do not                            financially necessary or                                                    yet they don’t seek status.
          engage with trends.                            because they are frugal.                                                       They tend to choose a

            Their clothes are                                                                                                          style that is comfortable
       primarily about function.                                                                                                              and versatile.





      REITMANS                           BRAND BOOK                                  06                      CONFIDENTIAL DOCUMENT. DO NOT SHARE OR TRANSFER. FOR INTERNAL USE ONLY.
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