Page 6 - AHATA Excellence Award - Jeanette Brooks (Supervisor of the Year 2019)
P. 6
A Letter from the Food & Beverage Director – Mr.
Pierre Kock
Dear Judging Committee,
Ms. Brooks started at La Cabana 25 years ago in the Activities department and decided to
join the F&B department after several years. Currently she holds the position of F&B
Coordinator and handles all our banquet events and coordinates our F&B operation together
with the management team. Her strength has been that she gets things done in a fast and
efficient way with a smile on her face and is on top of everything that goes on within the
department. She is involved in all the trainings together with the management team of food
and beverage
In the banquet department Ms. Brooks created a network of clientele and some of our clients
has booked with us 10 consecutive year their Christmas Party. When I asked the client why
he has been coming here for so many years his answer was "because of Jeanette". She is on top
of everything and we never had any complaints in one of our functions. The same with the
Dr. Horacio Oduber Hospital training functions. They are a regular client and all of this
because of the service above and beyond that Jeanette is providing to them and how professional
Jeanette handles with her clients.
Our associate's loves her, and she is always ready to assist them both professionally or on a
personal level and gives counseling to them. All other departments look for Jeanette when
they want something done regarding F&B service and especially last minute and she makes
things happen. She is also a valuable member of the social committee for many years and
she shows the spirit and guidance to make sure each activity runs smooth. Jeanette was also
elected Associate of the Year at La Cabana few years back and this shows how much she loves
her job and gives everything to make our guests but also our associates happy.
With her dedication, passion, commitment to the clients, smile and most of all a proud
member of the La Cabana family, she deserves the title. She is our winner!
La Cabana Beach Resort and Casino