Page 144 - WU183.indd

WORLD U18

15. e housekeeping staff replenished linen (Towels
Nyayo 6
and beddings) and toiletries (Tissue, Toothpaste,
Countries No of People soap, shower cap, shampoo) upon request by
the teams.
French 43 16. Bottled water at the village was available.
Kenya 72 17. Transport schedule to Kasarani stadium was
posted at the reception desk daily.
Israel 13 18. We issued the teams Shukas, Vikoys, pens and
key holders and they were pleased with the gifts.
Total 128 Challenges
KYEB
Nyayo 6: e total numbers of countries in Nyayo 6 were
3 and a total of 128 athletes
1. Volunteer accreditation clearance was delayed
hence the volunteers did not report to their sta-
tions in good time.
What worked
2. ere was a delay in pickup of volunteer uni-
forms during the event days and this aff ected
1. Training of volunteers on the rooming process
there reporting to duty.
and a dry run of the room allocation process.
3. Pick up of volunteers from Kasarani was delayed
2. Sorting and arranging keys per block.
due to lack of transport.
3. We confirmed that all rooms had been num-
4. e volunteers were called for meetings during
bered.
the event day and this aff ected their duty sta-
4. Volunteers were to receive and direct the athletes
tions.
by country to respective blocks as guided by the
rooming plan. 5. Kuwait team members checked out upon arrival
at the village. ey were disappointed with the
KENYA YEARBO0K
5. Athletes reported at the reception desk for check
size of the rooms and the fact that they had to
in.
share a bathroom. ey expected a room that
6. The athletes registered at the reception desk
was en suite.
during check in.
6. In the fi rst two days when the teams checked
7. e Receptionist handing over the keys to the
EDITORIAL BOARD
in, water supply to the hostels did not fl ow into
team leaders
some of the Nyayo hostels. Majority of the team
8. Athletes were directed to their various rooms.
members threatened to check out.
9. Sign out forms were prepared to ensure a smooth
fl ow of the checkout process. 7. Israel team members checked out of the Nyayo
3 hostel and wanted to leave the village, but we
10. Cleaning of bathrooms, toilets and common intervened and took them to Nyayo 6 where they
rooms was done on time and well by Parapet were comfortable.
cleaning services. 8. e volunteers did not receive airtime and this
11. Working tools at every reception desk were pro- affected communication amongst the team
vided i.e. Stationary. members.
12. Information on arrival and departure of athletes 9. Laundry services provider was contracted late
was provided to the accommodation volunteers. and hence laundering of the linen and bathrobes
13. e volunteers worked under two shifts the day was delayed
and night shift. 10. Water supply to the hostels was minimal hence
14. e volunteers would sign in when they reported some hostels e.g. Nyayo 1 had no water. Case
to the work station. We had a central place where example was when a water pipe that was sup-
they would come to sign and pick their meal plying water to the athletes village burst, causing
vouchers. complete water loss in the hostels. is was fi xed

144 | ACTIVITIES AND OCCURENCES DURING WORLD U18 CHAMPIONSHIPS