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IAAF W ORLD U18 REPORT

by KU plumbers the following day but during 20. Worms and bedbugs were spotted in one of the
the night the team members were not amused Qatar’s team leaders room in Nyayo 4 because
with lack of water. cleaning was not done on a properly. e team
11. The rooming template that was created prior leader was very unhappy and we had to move
was not used since the hostels were not ready. them to the Flats next to the medical center.
12. KU failed to effectively sort keys and the re- However, there was still a concern at the fl ats,
ceptionists ended up with the spare keys. e because we noticed cockroaches and some of
initial agreement was that KU would keep the the duvets did not smell well.
spare keys in case of an emergency. 21. The Sarova staff accommodated at Usambara
13. Two Team members from Macedonia who were hostel experienced bedbugs in their rooms. is
housed at Nyayo 1 reported that money from was noticed in 4 rooms. We had to provide four
KYEB
rooms for the senior staff at the village so as to
their room went missing. After check in, they
slept in until breakfast time at 8.00 am. ey
salvage the situation.
stayed outdoors till after lunch when they re-
Recommendations
turned to their rooms and noticed their bags had
been opened and money worth Euro 500 and
USD 700 was missing. However one of the things
1. We need to have the volunteers equipped with
they mentioned was upon return the room was
their tools such as uniforms, airtime, transport
locked and there was no evidence of lock tam-
and proper accreditation before the event
pering. e police investigated the issue and it
2. A Recce should be conducted for the volunteers
was later resolved that housekeeping should only
to enable ease of task execution.
be done upon request and not on a daily basis as
3. e required equipment (Coolers and fridges)
earlier suggested. e Macedonians were issued
should be procured as requested and early to
with an abstract and their accommodation fee
ensure installation and testing is done.
was waived by the LOC.
4. e backup water should be readily available in
14. ere was power outage for about three hours
case of any water shortages.
KENYA YEARBO0K
on one of the evenings and Sarova was greatly
5. Transport to deliver water and other necessities
concerned because of the food stored in their
within the athlete’s village should be provided
freezers. We did not have a generator for backup
early enough.
in case of power shortage.
EDITORIAL BOARD
15. Volunteers did not keep time as they checked in 6. Procure laundry services early to avoid last
minute rush.
for their shifts. Majority of the volunteers were
7. Have experienced or well-trained personnel
reporting late to their stations and some did not
to offer housekeeping services at the village.
even show up.
16. Volunteers did not sufficiently provide their We needed to just have one professional group
that would cater for room service and outdoor
handover reports on a daily basis and this caused cleaning.
confusion for the next shift. 8. Security at the athlete’s village should be top-
17. Housekeeping was restricted to as per athletes’ notch from day one.
request following the theft incidence with 9. Have a generator as a power backup.
Macedonia team members. 10. Status meeting should be done on a daily basis
18. Transport to distribute water in the hostels, gym, and this would comprise of team leader repre-
massage area and medical center was not avail- sentatives from the Event Company, volunteers,
able. is only came in last few days when the security (OCPD), medical team, and Kitchen.
games were ending. 11. e venue to host the athletes should be made
19. Coolers for the beverages at the hostels were not ready before the athletes a month prior to their
received. arrival.

ACTIVITIES AND OCCURENCES DURING WORLD U18 CHAMPIONSHIPS | 145