Page 125 - World Under 18 Championships

IAAF W ORLD U18 REPORT

iii. Medical – e Medical volunteers also worked Challenges
with the accommodation volunteers in ensuring
the teams knew where the medical departments i. e volunteers did not receive their accreditation
were located. ey also ensured to communicate on time and this resulted in the accommodation
the emergency numbers to the front desk vol- team being overwhelmed especially on Monday
unteers 10th July 2017, when most of the teams were
arriving.
iv. Protocol – e protocol volunteers would receive i. Communication on the meals for the volunteers
guests from the airport and ensure they are check was not very clear because Sarova received a
in to the Nyayo hostel. brief they would feed 100 volunteers, but they
ended up feeding more volunteers per meal.
KYEB
v. Language – The language volunteers were the
ii. Most volunteers left Kasarani stadium to come
translators of the teams and athletes and en-
eat at the athletes Village, this therefore caused
sured that there was no communication barrier
confusion during meal time because the number
between athletes and the team at large.
of vouchers issued per meal were not enough.
100 volunteers were to be fed at Sarova but this
vi. Competition Information Department (CID) – e
increased to 200 and more.
CID volunteers would ensure information on the
iii. Meal shift was created for the volunteers, but
competition was relayed on a daily basis. This
they did not follow through and this resulted
included the start list, start time and relevant
to unmanned stations.
information that the athletes would need to know
iv. Some of the volunteers did not take the train-
about the competition.
ing seriously and during the event they seemed
confused and did not know what to do.
What worked
v. Most of the volunteers from accommodation

department did not have airtime to make calls
i. Some of the accommodation volunteers dili-
and this was a challenge when communicating
KENYA YEARBO0K
amongst each other.
gently reported to work on time and tirelessly
vi. During the championships, the volunteers were
worked to ensure their duties was performed.
ii. e volunteers received training on their various
called to receive their uniform kit and this re-
roles
EDITORIAL BOARD
to work. As a result a lot of things such as check
iii. e volunteers gave their daily updates to the sulted in most of the volunteers not reporting
team leaders and had a proper hand over to the
in, water distribution to the hostel was halted
because of lack of capacity
next shift.
iv. CID volunteers updated the start list on daily vii. Some of the volunteers stole items from the KU
basis rooms and they were discovered by the KU se-
v. ransport provided the bus schedule on a daily curity. They picked items such as bathrobes,
basis towels, bed side mats and slippers. e items
vi. Medical volunteers were also resourceful in terms were collected by the KU staff and items re-
of supporting the injured athletes turned to Kenyatta University premise.
vii. Protocol volunteers supported the team when viii. Some of the volunteers abused the security detail
directing them to their respective rooms. at the athlete’s village while they were asked to
return the items to Kenyatta University.
ix. Most of the language volunteers were not present
to assist in translation

ACTIVITIES AND OCCURENCES DURING WORLD U18 CHAMPIONSHIPS | 125