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EXCLUSIVE INTERVIEW








                                                      R. Balaji

                                                      Vice President, Tata Consultancy Services
                                                      Ex. Vice President - Procurement & Contracts, Reliance
                                                      Industries Limited













       How did you get into Project Management? Was it   assessing  your  subordinates  is  even  challenging.
       always on your mind or did you just stumble upon   Because  you  can’t  expect  more  productivity  from
       it?                                              anyone when you are giving increment to his colleague
       A: It’s not like I went into Project Management. While   having  same  position.  So  it’s  an  art  to  get  the  work
       doing masters from BITS, as  a youngster I  was  very   done. Even making management understand that your
       much interested in Event Management. Automatically   project is important& making resources available from
       same thing is coming here also. In event management   them  is  very  difficult.  If  some  delay  occurs  in  your
       lot of planning comes into picture, bringing resources   project then you have to explain them.
       together  and  then  performing  in  front  of  audience
       which  is  same  as  project  management.  But  the  only   You  have  handled  many  Projects  in  India  and
       difference  is  outcome  here  is  not  just  clapping  but   Abroad,  so  tell  us  about  your  whole  journey  in
                                                        project field.
       Satisfaction which you get once job is done. When you
                                                        A: I was in proper projects in Petron. Here I was trained
       are working in office you have to follow your boss, but
       when  you  enter  in  Project  Field,  you  are  the  BOSS!   in  petrochemicals  refinery,  so  we  were  technology
       Luckily,  the  first  company  which  I  went  in  was   people  along  with  being  project  managers.  Then  I
       (Company Name), there they allowed me to lead and   joined  Reliance  for  the  first  time.  There  I  learned
                                                        Polyester technology in Patalganga. We also worked on
       within  2  years  I  was  made  In-charge  of  a  particular
       project. It made me learn faster and be responsible. I   petrochemical plant and on that basis, chemtex took me
       started learning and liking this field. After that, I was   to  the  U.S.–Charleston,  South  Carolina.  Chemtex  in
       called for design assignments, also had opportunity for   New York is a group of Mitsubishi; they were making
                                                        particular  type  of  DuPont  technology  for  making
       studies in Abroad but I didn’t. Because I like this field a
       lot. That’s how I got into Project Management.   polyester and we were selling it worldwide asa project.
                                                        Mitsubishi has also partnered with Chinese government
       As a Project Manager, what different challenges did   and  we  did  3-4  projects  with  them.    First  I  became
       you  face?  Share  some  of  memorable  experiences   country  manager  and  then  site  manager.  Putting  up
       with us.                                         plant, operating it and training people over there was
       A:  Man  Management  is  one  of  the  most  important   unique experience I had. At that time, during weekends
       challenges which I faced. In Durgapur people over there   I did my M.B.A. (International Business) in Hong Kong.
       made me stand on plate of metal. It’s just because they   At Dodsal, we were doing projects of pipelines which
       thought  that  I  was  someone  from  management.  You   were cross country. We were also working in refinery
       have  to  apply  ‘Sam  Dam  Dand  Bhed’to  make  them   and cement plants. They gave me incentive as we did
       work! Also site Language was one of the barriers while   one BOOT project of twin pipeline between Hazira and
       communicating with people.  As you go up the ladder   Daghej in record time. Then I moved to Harvard for 7

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