Page 16 - LESSONS LEARNED BY MADARFM
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REAL TIME ISSUES (BURJ RAFAL TOWER)
Concern Area Issue Cause Risk Impact on Customer
1. Wall Cladding A. Stone falling from Improper installation Causality and property Customer Loyalty
installed location and poor material damage. Customer Damage
selection for Brand Damage
installation of façade Reputation Damage
wall. Severe Injuries
Bad Design and
Workmanship
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