Page 21 - LESSONS LEARNED BY MADARFM
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REAL TIME ISSUES (BURJ RAFAL TOWER)













                 Concern Area                                     Issue                                       Cause                                         Risk                                        Impact on Customer



               4. Ceiling Leakage                  A. Water flow control Scaling of the water Interior fit out damage                                                                    Customer Loyalty

                                                   valve leakage due to valve which leads to Slippage on the floor Customer Damage

                                                   that rain water falls rusting and ultimately cause injuries                                                                           Brand Damage


                                                   through the ceiling (as failure of the valve.                                                                                         Reputation Damage

                                                   shown in video)
















                             1. Operator to be in

                                    attendance                         for


                                    commissioning

                                    program

                             2. Add               to        planned


                                    preventative

                                    maintenance (PPM)

                                    schedule.












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