Page 26 - LESSONS LEARNED BY MADARFM
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REAL TIME ISSUES (MARVELA COMMUNITY)
Concern Area Issue Cause Risk Impact on Customer
3. Fire Tank A. Building # 18 fire tank - Installation not as per In case of emergency, Customer Loyalty
was not connected from standard. water will cease to flow Customer Damage
the bottom to draw - No Involvement of the once the level is below Brand Damage
maximum water. Operator during Design the level of the Reputation Damage
Phase discharge pipe. Severe Injuries
Operator to be in
attendance to ‘view’
the testing and
commissioning of the
fire tank system.
Ensure compliance
with international
standard and local
specifications.
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