Page 32 - LESSONS LEARNED BY MADARFM
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REAL TIME ISSUES (AL RABIA COMPOUND)













                 Concern Area                                     Issue                                       Cause                                         Risk                                        Impact on Customer



               3. Sewage                           A. No gravity (pump) - Bad Design                                                       Drainage overflow and Customer Loyalty

               Connection                          connection for the main - No Involvement of the flood on the streets.                                                                 Customer Damage

                                                   sewage drain.                                Operator during Design Customers to relocate Brand Damage


                                                                                                Phase                                      from home to hotel due Reputation Damage

                                                                                                                                           to health risk.                               Severe Injuries












                            Proper           commissioning


                            and testing of systems.


                            To have two pumps,

                            one duty, one standby

                            for             failure                and


                            maintenance

                            requirements.


















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