Page 37 - LESSONS LEARNED BY MADARFM
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CUSTOMER SATISFACTION INDEX (BURJ RAFAL TOWER)







                   • Conducted customer survey against our



                          different                     services                       provided                        to           the


                          customers.







                   • As a result of this survey we established



                          a customer satisfaction dashboard.






                   • Success comes at a price……….

















                                   Customer Satisfaction


                                                Dashboard























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