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CXO / LINE-OF-BUSINESS KNOWLEDGE




         Executive                                          Executive Conversations                                                                                           Exec Conv. -

         Conversations                                       Facilitator Guide Video’s                              Money Flow: Translate your solution's                    Facilitator Guide

         Virtual Workshop                                   Bridging the GAP from Product Selling to Business       capabilities into how your customer makes
                                                            Conversations                                           money
                                                                                                                    o Money Flow – Facilitator Training Tips                  Exec Conv. -
         Workshop + Coaching  - (VLC                        o Whiteboarding Tips                                    o Money Flow – Facilitator Example                      Participant Guide
         2 parts x 120min = 240min)                         o Sketching Tips ( SAP Presales)
                                                                                                                    o Current Situation, Business Change – Facilitator
                                                                                                                       Tips                                                   Exec Conv. -


              4:1 executives prefer to                      Buyer’s Perspective: Discover the                       o Current Situation, Business Change – Facilitator      Coaching Playbook
                                                                                                                       Example
              have business                                 customer performance issues driving
              conversations over                            investment in your solutions.                           o Prospect Theory: An Analysis of Decision under
              product conversations. As                     o Buyer’s Perspective  - Facilitator Training Tips         Risk (PDF)
              an executive, here is what I                  o Buyer Perspective – Facilitator Whiteboarding         o Persuasive Impact of Contrast (PDF) –
              am looking for in a                             Example                                                  Concession Psychology
              conversation….                                                                                        o Performance Metrics – Facilitator  Tips
                                                            o Creating and Delivering Insights – Brainshark
                                                                                                                    o Performance Metrics – Demo Example
              o Competence – demonstrate
                 that you understand my                                                                             Economic Justification: Explore how to
                 business                                   Return On Research: Analyze account                     use customer performance metrics and ROI to
                                                            information available to identify points of
              o Confidence – to have a                                                                              justify investment in your solution.
                 business conversation                      potential business alignment.                           o Economic Justification - Facilitator Tips
                                                            o Return on Research – Facilitator Training Tips
              o Compelling – you can                                                                                o Economic Justification - Demo Example
                 clearly describe the business              o Return on Research – Facilitator Example
                 change and financial impact
                 your solutions will create






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