Page 9 - 2017 Essilor Experts Vol3
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Essilor Experts
Key Contacts
Please leverage the list of key contacts below for any questions regarding program
onboarding or execution:
1
Task Task Execution Task Program Owner
Simone Meskelis utilize support
EE Salesforce Support Opportunity issues/requests request process in SFDC.
Welcome Call, Business Check-Up – Hotline - (866) 679-5851
Scheduling Brand – EE Scheduling Team essilorexperts@essilorusa.com
Customer Service
EE Dashboard Installation GPN 1877-ECP-GROW
Rachel Slack – (815) 545-1152
Product Portfolio Recommendation Brand ISR rachel.slack@essilorusa.com
Keri Jackson – (214) 496-4414
Merchandising Audit & Installation SSX kjackson1@essilorusa.com
Brand Nick Mengerink – (570) 575-4792
OPT ISR nmengerink@essilorusa.com
Jackie Ross – (972) 764-1221
Product Training Jackie Ross jackie.ross@essilorusa.com
Courtney Benson – (214) 496-4222
Practice-Specific Advertising Marketing courtney.benson@essilorusa.com
ECP Service Chase Cutler– (214) 496-4000
EE Workshop Training – General Consultants Brand SC chase.cutler@essilorusa.com
Jack Fritz – (214) 496-4073
EE Workshop – Schedule & Logistics Event Planning Jack.fritz@essilorusa.com
Rachel Slack – (815) 545-1152
Welcome Call – General Brand ISR rachel.slack@essilorusa.com
1 Task-level Essilor brand and lab contacts can be found on each opportunity within Salesforce.
If independent ECPs have specific questions about the program, they should contact our
dedicated Essilor Experts Customer Support team at 1-877-ECP-GROW (M-F 8:30-5PM CST) or
by e-mail, EssilorExperts@essilorusa.com.
For Essilor Internal Use Only – Do Not Distribute