Page 9 - NFRCAnnualReport2017

Who We Are

2017 was a year of growth, development, and
positive change for the NFRC. Our Board and staff
worked hand-in-hand to redefine our identity by:

Reflecting on our values Collaboration
Reaffirming our mission We believe that driving the relevancy of
Expanding our vision energy performance ratings forward can
only happen through open cooperation
A strategy that By doing so, the NFRC re-energized its with all industry stakeholders, and we
brand promise and value proposition to
emphasizes energy better serve its members and consumers. actively listen and respond to facilitate
effective partnerships.
efficiency is the most Mission
economically and The NFRC serves the public by driving Facilitation

environmentally widespread usage of fair, accurate, and We act as the conduit between consumer,
manufacturer, and industry partners, and
sensible way of credible energy performance ratings, provide a platform that promotes
meeting the twin serves members by giving them a voice competition by empowering consumers to
in the ratings development process, and
objectives of serves the industry by creating an make more informed product comparisons.
providing energy environment of competition that drives Education
energy performance.
for sustainable We work to inform the general public of
development and Vision the differences between energy-efficient
products so that they can make the most
avoiding dangerous We envision a future where every window, educated decisions possible, and we
door, and skylight purchase decision is
interference in the made using the NFRC label to evaluate guide licensees through our program
offerings to ensure they get the most
climate system. energy performance. value possible.

Values Passion
We come to work excited about what we
Integrity
do, believe that improvement is always
We operate without bias, we base our possible and enthusiastically strive to
decisions on evidence, and always reach our goals—every day.
choose the best interest of the consumer.
We respect the integrity of the NFRC Brand Promise
label and constantly re-evaluate our Only the NFRC brings the industry
listing to ensure products have gone together to set objective energy
through the certification process. performance ratings for windows, doors,
and skylights, giving consumers peace
Competence of mind through the ability to make
We take our position as credible industry informed purchase decisions confidently.
partners extremely seriously, and insist
that each of our team members has the
skills and expertise to be trustworthy of
that responsibility.

success through intention 9