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Friday 17 November 2017 TECHNOLOGY
                                     A24

             Phone companies get new tools to block spam calls



            By TALI ARBEL                                                                                                       ers.
             AP Technology Writer                                                                                               The  FCC  has  also  sought
            NEW YORK (AP) —                                                                                                     ways  to  stop  annoying
            Phone     companies     will                                                                                        calls  from  dogging  con-
            have  greater  authority  to                                                                                        sumers when they change
            block unwanted calls from                                                                                           numbers.
            reaching customers as reg-                                                                                            Today,  if  you  sign  up  for
            ulators adopted new rules                                                                                           Do  Not  Call  but  then  get
            to  combat  automated                                                                                               a new number, a marketer
            messages  known  as  robo-                                                                                          may  not  know  and  could
            calls.                                                                                                              pester  you  on  your  new
            Rules adopted Thursday by                                                                                           line.
            the  Federal  Communica-                                                                                            WHAT  PHONE  COMPANIES
            tions Commission represent                                                                                          ARE DOING
            the  latest  tools  against  ro-                                                                                    Phone  companies,  cell-
            bocalls, which pester con-                                                                                          phone  makers  and  inde-
            sumers, sometimes multiple                                                                                          pendent  apps  can  also
            times each day, and often                                                                                           screen or block unwanted
            push scams.                                                                                                         calls  by  checking  them
              The  agency,  which  regu-                                                                                        against   databases     of
            lates the country’s phone,                                                                                          known  problem  numbers
            broadcast TV and internet                                                                                           and  analyzing  suspicious
            services,  also  hopes  that                                                                                        behavior,  like  a  number
            recent  big  fines  will  help                                                                                      that’s calling lots of people
            deter scammers.                                                                                                     on Do Not Call lists.Some of
            Phone  companies  can                                                                                               the  carriers’  tools  cost  ex-
            already  block  some  calls                                                                                         tra,  and  they’re  not  avail-
            that  trick  consumers  by    In this Tuesday, Aug. 1, 2017, file photo, Jen Vargas looks at a call log displayed via an AT&T app   able for all phones and all
            showing  up  on  Caller  ID   on her cellphone at her home in Orlando, Fla.                                         plans.  Consumers  Union
            with fake numbers.                                                                                Associated Press  wants  phone  companies
            The  new  rules  make  clear   The federal and state “Do  It’s  estimated  that  Ameri-  Spam  callers  have  tricky   to make call-blocking tools
            that  they  can  block  addi-  Not Call” lists are supposed  cans receive tens of millions   technology   that   alters   available to all consumers
            tional  calls  that  are  likely   to protect people from un-  of robocalls every day. Not   what pops up on a phone’s   for free.
            scams,  such  as  numbers    wanted calls from telemar-   all  of  them  are  fraudsters,   caller ID to a local number,   For  home  phones,  apps
            that  start  with  a  911  area   keters.                 of course.                   or  one  from  an  official  or-  including YouMail and No-
            code, or one that isn’t cur-  But  scammers  don’t  care    Pharmacies  send  auto-    ganization, so you’re more   morobo offer relief for free,
            rently assigned to anyone.   about breaking the law.      mated  messages  about       likely to pick up.           but they have some limita-
            The  changes  won’t  stop    Scammers  reach  people  prescriptions  being  filled.    HELP  FROM  THE  GOVERN-     tions.
            robocalls      completely,   cheaply  and  easily  using  But  too  often,  it’s  this:  you   MENT                 You  can  also  buy  gad-
            though  experts  say  these   autodialers,  which  spew  owe the IRS money; it’s Mi-   The  steps  the  FCC  took   gets,  some  pretty  clunky,
            steps are a good start.      out a large number of calls  crosoft  calling  to  fix  your   Thursday lets carriers crack   that  block  calls  on  home
            WHY IS THIS HAPPENING?       automatically.               computer; free cruises!      down  on  these  spoofed     phones.
                                                                                                   numbers.                     WHAT CAN YOU DO?
                                                                                                                                Robocallers and spammers
                                                                                                   If  successful,  that  would
            Nebraska to build wind farm to                                                         make  running  a  scam       will  still  try  to  find  ways  to
                                                                                                                                their victims. But there are
                                                                                                   more difficult and save U.S.
            power Facebook data center                                                             consumers  millions  of  dol-  common-sense  measures
                                                                                                                                for consumers to follow.
                                                                                                   lars,  a  group  of  state  at-
                                                                                                   torneys  general  said  in  an   — Don’t answer the phone
            WAKEFIELD,  Neb.  (AP)  —  and landowners payments  during  the  construction          FCC filing.                  if  you  don’t  recognize
            Utility  officials  say  a  new  in its first 20 years.   phase  and  establish  up  to   Experts  have  said  these   the  number.  (Yes,  this  is
            wind  farm  being  built  in  The  Andover,  Massachu-    16 full-time jobs.           are  solid  developments,    impractical  on  business
            northeastern  Nebraska  will  setts-based   Enel   Green  Facebook’s  data  center,    but won’t protect consum-    phone lines.)
            provide  200  megawatts  of  Power  North  America  Inc.  which  will  be  located  100   ers from all unwanted calls.   —  Hang  up  on  unwanted
            power to a planned Face-     is spending $430 million on  miles away in Papillion, will   Not  every  one  of  those  is   callers.
            book data center.            the  project.  The  farm  will  receive  200  megawatts   from  a  spoofed  number.    Don’t talk to them or press
            The    Rattlesnake   Creek  cover  32,000  acres  and  from  the  farm.  The  rest  of   Debt  collectors  and  po-  any buttons. If you engage
            Wind  Project  will  be  built  generate up to 320 mega-  the power will be available   litical  campaigns  are  not   with them, they might flag
            between the towns of Allen,  watts  of  power,  making  it  for  other  buyers.McGrail   covered under the Do Not   you  as  someone  who’s
            Emerson  and  Wakefield,  the  second  largest  wind  says  the  project  will  likely   Call lists.                responsive  and  inundate
            the  Sioux  City  Journal  re-  farm in the state.        be operational at the end    In the longer term, the FCC   you  with  more  calls.  Block
            ported . Demand for power  The  company  has  begun  of 2018.The new version of        supports  industry  efforts  to   the  number  after  the  call,
            from Facebook helped res-    surveying  and  pre-con-     the project is a partnership   verify  that  callers  are  re-  if possible.
            urrect the project that had  struction  work  on  the  proj-  between Facebook, Trade   ally who they say they are.   —  Don’t  give  callers  per-
            been  at  a  standstill  since  ect,  but  full  construction  Winds,  Enel  Green  Power   Perhaps  one  day,  you’ll   sonal information, like bank
            2013  after  its  former  own-  won’t begin until the spring,  North  America  Inc.  and   see  a  green  checkmark   account or Social Security
            ers,  Trade  Winds,  couldn’t  said  Mark  McGrail,  Enel’s  the  Omaha  Public  Power   on your smartphone when    numbers.
            find  buyers  for  the  energy  associate vice president of  District  to  provide  compa-  the caller is legitimate. U.S.   —  Use  call-blocking  apps.
            the farm.                    energy  management.  Tur-    nies  access  to  renewable   Telecom,  the  phone-com-   If  you  have  privacy  con-
            More than 100 landowners  bine delivery is expected to  energy. Enel is a subsidiary   pany  lobby,  has  said  that   cerns,  check  the  app’s
            are involved in the project.  begin in June, he said.     of  the  multinational  Enel   rolling this out could take a   policy  to  see  if  it’s  sharing
            The wind farm will distribute  The project is expected to  Group, which is headquar-   few years, but would prove   your call or contacts data
            $80  million  in  property  tax  employ  about  300  people  tered in Italy.q          powerful  against  robocall-  with marketers.q
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