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Position - Contractor, then Technical Manager

Reporting to the Head of Investments
Responsible for

 Chargeable Events Reporting
 Chargeable Events modelling (including projections)
 Technical Support
 Key Account Relationships (including Private Banks)
 Discretionary Management Valuations

2008 - January Global Betting & Gaming Consultants (GBGC), Isle of Man
Position - Office Manager

Reporting to the Chief Executive and Founder of GBGC
Responsible for:

 Office establishment
 Day-to-day operations
 Editorial, production and sales of the GBGC Report (4,000 pages, £3,000)

This position was made redundant due to the 2008 market crash which hit sales of the above.

2008 to date Pension & Benefit Services Limited, York

Position - Head of Operations

Reporting to Managing Director
Member of the senior management team
Responsible for:

 Corporate Governance
 Pension Scheme Administration
 Finance (reporting: Company and Schemes, M.I., operations etc)
 Financial planning and budgeting, cashflow projections, stress-testing
 Project governance
 I.T. (operations and development)
 Facilities (premises, suppliers etc)
 H.R., training and career development
 Customer service improvements, process reviews
 50 staff including 4 managers