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Risk Appetite — Critical to Success   |    13







                   The board and management may use these characteristics   Culture
                   when setting appetite to ask questions such as the following:  For many organizations, applying appetite requires a culture
                                                                     that is aware of strategy, objectives, and risk. Management,
                   •  Are we setting an appetite that needlessly hinders our   by revisiting and reinforcing appetite, is in a position to
                     capacity for change?                            create a culture in which organizational goals are consistent
                                                                     with the board’s goals, and to hold those responsible for
                   •  Are our practices and culture aligned with our appetite   managing risk within acceptable appetite.
                     with an emphasis on thriving in a changing world?
                                                                     Many organizations are good at creating a risk-aware
                   •  Would alternative strategies requiring a different appetite   culture—one that emanates from senior management,
                     (higher or lower) significantly impact performance?  cascades through the organization, and is supported by
                                                                     the board. With an effective culture, each member of the
                   •  Do we believe that our appetite will result in the desired   organization is clear on what is acceptable and what is not,
                     risk profile?                                   whether in relation to behaving unethically, pursuing the
                                                                     wrong objectives, or encountering too much risk in pursuing
                   There may be other factors to consider as well.   the right strategies and objectives.
                   Management should tailor those noted here, removing
                   considerations less relevant and augmenting those with   Creating a risk-aware culture is important in reinforcing
                   other considerations.                             appetite to achieve the following:

                                                                     •  Consistency between appetite, strategy, objectives, and
                          We suggest organizations consider the        relevant reward systems.
                          organization’s unique business context
                               when setting risk appetite.
                                                                     •  Consistent understanding of appetite and related
                                                                       tolerances for each organizational unit.

                                                                     •  Consistent implementation across units.
                                   EX AMPLE 4
                      Consideration of changing business conditions    •  Understanding of changes in appetite.
                     A newspaper decided that the risk of becoming
                     irrelevant in the news arena was so large that it      We suggest organizations capture key
                     developed a strategy that essentially “bet the         inputs and consider how to incorporate
                     company” on developing a new digital channel            them into risk appetite (e.g., mission
                     for delivering news to its viewership. If the          and vision, current strategic direction,
                     strategy had been unsuccessful in anticipating               risk profile, and culture).
                     changes in readership habits, its subscription
                     base would likely fall to uneconomic levels.
                     The risk was high, but it was understood by all
                     involved in the process.
                     The board was well aware of the risks relating
                     to this strategy, having debated the issue
                     extensively, and it concurred with management’s
                     decision (an acknowledgment of the linkage of
                     strategy and appetite). The investing public was
                     also aware of them because both the strategy
                     and nature of the risks (the impact on stock
                     prices) had been communicated to them. It’s
                     notable that the strategy was carefully debated,
                     and the company was going to succeed or
                     die quickly—as opposed to an almost certain
                     slow death if it did not take on risk through an
                     aggressive strategy.






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