Page 595 - ACFE Fraud Reports 2009_2020
P. 595

HOTLINES AND REPORTING MECHANISMS




        The presence of a hotline or other reporting mechanism a ects
        how organizations detect fraud and the outcome of the case.


                            63                      %                         46%          DETECTED   detected fraud by





                                                                                                   Organizations
                                                                              OF CASES
                                                                                           30%
                                                                                                    with hotlines
                                                                              DETECTED
                                                                                           OF CASES
                                                                               BY TIP
                                                      of victim
                                                                                            BY TIP
                                                                                                    tip more often
                                                      organizations
                                           $200,000   had hotlines           HOTLINES   NO HOTLINES
          Fraud losses were                 LOREM IPSUM        Corruption is particularly likely
          50%       SMALLER       $100,000   DOLOR SIT                  to be detected by tip


          at organizations
          with hotlines                                                            Asset            Financial
                                                                                             �
                                                                                             �
                                                                                             �
                                                                                             �
          than those without                                    Corruption    Misappropriation   Statement Fraud
                                                                                                    38%
                                                                                 38%
                                                                50%
          Organizations without hotlines were               �               � � � � ���                        � � �
                                                                DETECTED
                                                                                                   DETECTED
                                                                                 DETECTED
          more than TWICE AS LIKELY to detect                     BY TIP           BY TIP            BY TIP
          fraud by accident or by external audit




                     Telephone hotlines are most popular, but
                whistleblowers use various reporting mechanisms                        NOT ALL TIPS COME
                                                                                       THROUGH HOTLINES

                                                           Web-based/              When a reporting mechanism is not
         Telephone hotline              Email               online form            used, whistleblowers are most likely
                                                                                             to report to:
                   42%                     26%                      23%               DIRECT SUPERVISOR 32%


                                                                                          EXECUTIVE 15%


         Mailed letter/form             Other                   Fax               FRAUD INVESTIGATION TEAM 13%

                    16%                       9%                  1%                      COWORKER 12%



                                                                                        INTERNAL AUDIT 10%

                                                                                                 Detection  Report to the Nations     19
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