Page 29 - Crisis Management

Five-stage framework

Signal detection
The occurrence of a Crisis always begins with some forms of
warning. Signal detection is the stage that advances those
warnings. Becoming adept at signal detection is a mind set, as
well as a skill that organizations need to embrace

Preparation/ This stage involves the formation of Crisis Management teams
prevention
and plans for attacking those crisis that may occur. Crisis
Management is approached in a systematic and ongoing
manner to the point where it is almost a science. The goal is to
prevent as many crises as possible and effectively manage
those that do occur

Containment/ This stage is where the actual management crisis occurs. The
damage intent is to contain the crisis to the greatest extent possible,
limitation and to mitigate the event so that organizational and
stakeholder damage is kept to minimum

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